FAQs

How much does it cost to make a video?
Go here to access our pricing options.
What's the process like?
Our process is super streamlined and easy to go through.

  • First we'll write your script based on your answers to this questionnaire
  • Next we'll create a storyboard - rough sketch of all the frames in your video
  • Then we'll create all the illustrated frames based on the video style you choose
  • And lastly, we'll produce the final video with the animation, voiceover, music, and sound effects
How long does the process take?
It takes 3-4 weeks to make your video. The time it takes depends on 3 factors:

  • The length of your video
  • How many revisions you request at each step of the process (we offer unlimited)
  • How soon you get back to us on the revisions that you want us to take care of
If you need your video in under 3 weeks, we offer a Rush Service option where we can make your video in as little as 7 business days.

But to finish your video in 7 business days, we need to skip the storyboard stage of our process, you can only have 1 round of revisions on the illustrations and one round on the final video, and you need to get back to us on the revisions you need the same day.
How do I know you'll make me a video I like?
Go here to view our portfolio of 1,500+ videos to see the quality of our work.

This album includes our top videos.

Watch some of these 150+ video testimonials to find out what past clients say.

We also offer UNLIMITED revisions at each step of the way. Which means that we don't move on to the next stage until you're 100% happy.

If all that isn't enough assurance - you're also backed by a 100% Satisfaction Guarantee - cancel at any point in the process and get a full refund.
What are the payment terms?
We offer 3 payment options:

  • Option 1) Pay in full upfront to get a 10% discount
  • Option 1) 50% upfront, 50% when video is completed
  • Option 2) 6-month payment plan for 15% extra fee
You can pay with Visa, Mastercard, American Express, Discover, or Paypal.
Can you make a video in any style I like?
Yes, we can do ANY animation style you like. If you've seen it, we can make it!
How many revisions are allowed?
You get UNLIMITED revisions at each step. We don't proceed to the next step of the process until you're 100% happy. No extra or hidden fees!
Can you do a voiceover in any accent or language?
Yes, you'll be able to choose from voiceover artists in ANY accent or language.
Do you offer any discounts if I order more than 1 video?
Absolutely. Just let us know how many videos you're looking to make, and how long each one will be - and we'll give you a great quote!

Don't See Your Question? Call Us: (866)960-9778


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